[ Home ]

[ Slots News ]

Jackpot Slots Winner May Not Get Winnings

How would you feel if you were playing the slots and you put in your money and won, only to be told that you could not collect it because the slots were not working properly? In what seems to be a recurring theme lately, that is exactly what happened. People play the slots, but if they aren’t working properly you don’t know it until you win a big slots jackpot and they refuse to pay you.

A Hong Kong woman was playing the slots at a Macau casino, and had put in 5 Hong Kong dollars. The slots at the Star World Casio lit up saying that she had won $5.5 million. The casino turned around and said no she had not, as this game only pays out a maximum of $5,771. The woman complained to the Gaming Inspection and Coordination Bureau who told her that the amount exceeded the slots maximum payout, and denied her claim.

They then promised to look into it further and would refrain from making a final ruling until they had all of the details. The woman is now awaiting their final decision on the matter. However, many are now wondering why the player is penalized when the slots are not running properly.

They say that the player is penalized three ways: firstly they are playing slots that are not working properly and thereby could be keeping them from winning; secondly, they don’t get the prize that the slots tell them they got because the machine malfunctioned; and third, if the machine was due to hit, why don’t they get the max payout then instead of nothing. They argue that the slots hit and therefore at the very least the Hong Kong woman should have gotten at least the $6,000.

Back to September 2007 Archive.